Quality & Convenience for Clients/Respect & Opportunity for Associates
Office:
Hibbing: 218-440-1022
Bemidji: 218-444-6533

Grand Rapids: 218-999-5587
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Hibbing Location:

3131 First Ave Suite B; Hibbing, MN 55746

Bemidji Location:

2522 Hannah Ave NW; Bemidji, MN 56601

Grand Rapids Location:

1009 Pokegama Ave South Unit C; Grand Rapids, MN 55744

Our Hours

Mon to Fri: 8:00 a.m. – 5:00 p.m.
Saturday and Sunday Closed

Always There Staffing also offers:

  • Instant Read Drug Screens

  • DOT and Non-DOT Drug Screens

  • Breath Alcohol Testing

(Bemidji and Hibbing locations only)

Use Always There Staffing for

  • Pre-employment testing

  • Random testing

  • Post-accident testing

  • Reasonable suspicion testing

No appointment necessary during regular business hours.

Call 218-444-6533 Bemidji

or 218-440-1022 Hibbing

to schedule a test after hours.

Job Listing

05/07/2019

Field Technician I

Pay Rate:
$12.00 - $17.00 Hourly
Type:
Full Time
Industry:
Industrial
Description:
The field technician works with clients to design, support and enhance their use of network and information technologies. This position serves as point of contact for customers seeking high level technical assistance or problem solving. The field technician will determine the best solution based on the project, issue(s) and details provided by the customer. Remote trouble shooting and at times travel to customer site(s) are required.

Communicate with co-workers and customers regarding pending service and sales.
Basic understanding of networking, TCP/IP, IP addressing, set up of internet access.
Desire to work with and understand the relationship of hardware interacting with software.
Understand and follow company policies and procedures.
Work through project work at customer sites related to computers and information systems.
May be responsible for opening or closing the retail portion of the business depending on scheduling.
Continue professional development on technologies and topics that are identified as key to this position.
Identify, troubleshoot, resolve and document customer technical issues.
Track time spent on customer issues, both billable and non-billable.
Perform other tasks, not necessarily related to technology, as required.
Working with line of business software in the client's technology environment.
Must have valid driver's license.
Must be able to lift at least 40 lbs.

This position is Hourly plus commissions!
Requirements:
Education Required: Associate's Degree

Required Skills:
Tow years post-secondary education preferred.
General Cleanliness and appearance
General understanding of computer systems, wireless, mobile devices and other tech products.
Excellent communication skills required, both verbal and written.

Preferred Skills:
Knowledge of remote management tools and ticketing system for time tracking.
Must be customer focused.
Must be able to deal with all levels of management
Must be organized and flexible and able to work on multiple issues at the same time
Follow-up and update and suggest technology improvements for the customer
Be able to identify and communicate additional technology needs and communicate to appropriate internal team member

Driver's License: Class D Required
Location:
Grand Rapids, MN