Quality & Convenience for Clients/Respect & Opportunity for Associates
Office:
Hibbing: 218-440-1022
Bemidji: 218-444-6533

Grand Rapids: 218-999-5587
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Hibbing Location:

3131 First Ave Suite B; Hibbing, MN 55746

Bemidji Location:

2522 Hannah Ave NW; Bemidji, MN 56601

Grand Rapids Location:

1009 Pokegama Ave South Unit C; Grand Rapids, MN 55744

Our Hours

Mon to Fri: 8:00 a.m. – 5:00 p.m.
Saturday and Sunday Closed

Always There Staffing also offers:

  • Instant Read Drug Screens

  • DOT and Non-DOT Drug Screens

  • Breath Alcohol Testing

(Bemidji and Hibbing locations only)

Use Always There Staffing for

  • Pre-employment testing

  • Random testing

  • Post-accident testing

  • Reasonable suspicion testing

No appointment necessary during regular business hours.

Call 218-444-6533 Bemidji

or 218-440-1022 Hibbing

to schedule a test after hours.

Job Listing

08/01/2019

Customer Service Representative

Pay Rate:
$12.00 - $18.00 Hourly (DOQ)
Type:
Full Time
Industry:
Clerical
Description:
Our Client is seeking a Customer Service Representative. This position serves as the Bank’s main one-on-one contact with its customers. Customer Services personnel are to deal effectively with all customers and be able to provide them with information and to cross sell all of the Bank’s products and services.

RESPONSIBILITIES:
Take out cash drawers.
Retrieve morning mail/process daily mail/take mail to post office at night.
Enter file maintenance.
Open mail deposits, process, send receipts.
Open Night Deposit under dual control/log items.
Customer service – deposits, check cashing, coin counting, opening of accounts, Bank money orders, stop payments, safe deposit boxes, debit cards and all other Bank services and products.
Balance cash drawer at the end of the day.
Balance all cash drawers and vault to general ledger.
Order customer’s check from Harland on-line.
Order debit cards for customers and make any cancellations/changes.
Back-up information desk for phone calls.
Provide dual control for vault key.
Send Thank You notes to new customers.

$12.00 - $18.00/hour Depending on Qualifications
Temp – to – Hire for the right individual

Monday – Friday 9:00 a.m. – 5:30 p.m. and some Saturdays 9:00 a.m. - Noon (approx. 40 hours week)
Requirements:
Education Required: High School Diploma/GED

Required Skills:
This position requires a thorough knowledge of all Bank products and services including deposit account rates and disclosures and then be able to effectively cross-sell these products.
A working knowledge of ITI software such as Premier e-Com (NetBanc), Premier Platform and Director as well as the Bank’s Internet web site.
The Customer Service Representative must be able to answer customers’ questions in a confident manner and solve account problems in general.
Location:
Bemidji, MN