Hibbing, MN
Temp Customer Service
TEMPORARY · $20.00 / hour
Apply for this job ↗Our client is seeking a detail-oriented and organized Customer Service Representative for a temporary assignment expected to last approximately two months. This position supports a manufacturing operation by managing customer orders, maintaining accurate documentation, and coordinating with internal departments to ensure orders are processed efficiently and accurately.
The ideal candidate has strong administrative and customer service skills, excellent attention to detail, and the ability to manage multiple priorities in a fast-paced environment. Experience with manufacturing, order processing, or ERP systems would be especially beneficial.
Pay & Assignment Details
$20.00/hour
Temporary assignment, approximately 2 months
Manufacturing office environment
Customer service, order processing, and administrative responsibilities
Position Overview
As a Temporary Customer Service Representative, you'll serve as a primary point of contact for assigned customers while supporting the manufacturing order process from initial purchase order through production and shipment.
You'll review customer orders, verify important details, enter information into the company's ERP system, and prepare documentation needed to release jobs to the manufacturing floor.
This position requires someone who can work accurately with detailed information, communicate effectively with customers and coworkers, and stay organized while handling multiple orders and deadlines.
Key Responsibilities
Customer Service & Order Management
Serve as a primary contact for assigned customers
Respond professionally to customer inquiries regarding orders, pricing, lead times, and shipments
Review customer purchase orders, quotes, drawings, and special instructions
Verify pricing, quantities, specifications, revisions, and delivery requirements
Acknowledge customer orders and communicate delivery expectations
Communicate order updates, scheduling changes, delays, and shipment information
Resolve order discrepancies and customer concerns promptly
Order Entry & Production Documentation
Enter and maintain customer orders in the company's ERP system
Create manufacturing jobs, job travelers, and production packets
Verify required documentation and approvals before releasing jobs to production
Review routing information, operations, and process details for accuracy
Maintain organized customer records, including purchase orders, drawings, revisions, and correspondence
Ensure order information is accurate and complete throughout the production process
Administrative & Department Coordination
Coordinate with production, estimating, engineering, and other departments to support accurate order processing
Assist with estimating and quoting by providing customer information and order history
Track and communicate engineering revisions and changes to customer requirements
Maintain confidentiality of customer and proprietary information
Support continuous improvement efforts to reduce errors and improve workflow efficiency
Follow established company policies, quality procedures, and customer-specific requirements
Assist with additional administrative duties and special projects as assigned
Qualifications
Previous customer service, administrative, or order processing experience preferred
Manufacturing or industrial office experience strongly preferred
Experience with ERP systems or similar order management software beneficial
Strong computer skills and ability to learn new software
Excellent attention to detail and accuracy
Strong written and verbal communication skills
Ability to review detailed documents, purchase orders, and specifications
Strong organizational and time management skills
Ability to multitask and prioritize competing deadlines
Comfortable working independently and collaborating with multiple departments
Professional approach to customer service and problem-solving
Familiarity with manufacturing documentation, job travelers, or production processes is a plus
Knowledge of ISO 9001 or AS9100 quality standards is beneficial
Why Consider This Opportunity?
$20/hour
Short-term assignment estimated at two months
Opportunity to gain or expand manufacturing office experience
Work with customer orders, ERP systems, and production documentation
Develop valuable administrative and order management skills
Collaborative environment working with multiple departments
Opportunity to apply strong organizational and customer service abilities
Apply Today!
If you're organized, detail-oriented, and comfortable managing customer orders and detailed documentation, apply today for this Temporary Customer Service Representative opportunity!
Candidates with previous manufacturing customer service, order entry, or ERP experience are especially encouraged to apply.
The ideal candidate has strong administrative and customer service skills, excellent attention to detail, and the ability to manage multiple priorities in a fast-paced environment. Experience with manufacturing, order processing, or ERP systems would be especially beneficial.
Pay & Assignment Details
$20.00/hour
Temporary assignment, approximately 2 months
Manufacturing office environment
Customer service, order processing, and administrative responsibilities
Position Overview
As a Temporary Customer Service Representative, you'll serve as a primary point of contact for assigned customers while supporting the manufacturing order process from initial purchase order through production and shipment.
You'll review customer orders, verify important details, enter information into the company's ERP system, and prepare documentation needed to release jobs to the manufacturing floor.
This position requires someone who can work accurately with detailed information, communicate effectively with customers and coworkers, and stay organized while handling multiple orders and deadlines.
Key Responsibilities
Customer Service & Order Management
Serve as a primary contact for assigned customers
Respond professionally to customer inquiries regarding orders, pricing, lead times, and shipments
Review customer purchase orders, quotes, drawings, and special instructions
Verify pricing, quantities, specifications, revisions, and delivery requirements
Acknowledge customer orders and communicate delivery expectations
Communicate order updates, scheduling changes, delays, and shipment information
Resolve order discrepancies and customer concerns promptly
Order Entry & Production Documentation
Enter and maintain customer orders in the company's ERP system
Create manufacturing jobs, job travelers, and production packets
Verify required documentation and approvals before releasing jobs to production
Review routing information, operations, and process details for accuracy
Maintain organized customer records, including purchase orders, drawings, revisions, and correspondence
Ensure order information is accurate and complete throughout the production process
Administrative & Department Coordination
Coordinate with production, estimating, engineering, and other departments to support accurate order processing
Assist with estimating and quoting by providing customer information and order history
Track and communicate engineering revisions and changes to customer requirements
Maintain confidentiality of customer and proprietary information
Support continuous improvement efforts to reduce errors and improve workflow efficiency
Follow established company policies, quality procedures, and customer-specific requirements
Assist with additional administrative duties and special projects as assigned
Qualifications
Previous customer service, administrative, or order processing experience preferred
Manufacturing or industrial office experience strongly preferred
Experience with ERP systems or similar order management software beneficial
Strong computer skills and ability to learn new software
Excellent attention to detail and accuracy
Strong written and verbal communication skills
Ability to review detailed documents, purchase orders, and specifications
Strong organizational and time management skills
Ability to multitask and prioritize competing deadlines
Comfortable working independently and collaborating with multiple departments
Professional approach to customer service and problem-solving
Familiarity with manufacturing documentation, job travelers, or production processes is a plus
Knowledge of ISO 9001 or AS9100 quality standards is beneficial
Why Consider This Opportunity?
$20/hour
Short-term assignment estimated at two months
Opportunity to gain or expand manufacturing office experience
Work with customer orders, ERP systems, and production documentation
Develop valuable administrative and order management skills
Collaborative environment working with multiple departments
Opportunity to apply strong organizational and customer service abilities
Apply Today!
If you're organized, detail-oriented, and comfortable managing customer orders and detailed documentation, apply today for this Temporary Customer Service Representative opportunity!
Candidates with previous manufacturing customer service, order entry, or ERP experience are especially encouraged to apply.
Posted October 26, 2026 · Applications close November 26, 2026
Apply now ↗