Quality & Convenience for Clients/Respect & Opportunity for Associates
Office:
Hibbing: 218-440-1022
Bemidji: 218-444-6533

Grand Rapids: 218-999-5587
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Hibbing Location:

3131 First Ave Suite B; Hibbing, MN 55746

Bemidji Location:

2522 Hannah Ave NW; Bemidji, MN 56601

Grand Rapids Location:

1009 Pokegama Ave South Unit B; Grand Rapids, MN 55744

Our Hours

Mon to Fri: 8:00 a.m. – 5:00 p.m.
Saturday and Sunday Closed

Always There Staffing also offers:

  • Instant Read Drug Screens

  • DOT and Non-DOT Drug Screens

  • Breath Alcohol Testing

(Bemidji and Hibbing locations only)

Use Always There Staffing for

  • Pre-employment testing

  • Random testing

  • Post-accident testing

  • Reasonable suspicion testing

No appointment necessary during regular business hours.

Call 218-444-6533 Bemidji

or 218-440-1022 Hibbing

to schedule a test after hours.

Job Listing

06/10/2020

Service Writer

Pay Rate:
$15.00 - $25.00 Hourly
Type:
Full Time
Industry:
Clerical
Description:
Our client in Grand Rapids is looking for a qualified candidate for their Service Writer position. A Service Writer provides a connection between a customer and a business. Taking the customer's needs into consideration, a service writer facilitates the transaction between the transaction between the customer and company. You will need to have excellent communication skills and knowledge of record keeping and computer programs.

The service writer ensures that a customer's needs are being fulfilled. Service writers possess product knowledge and bring efficiency to the relationship between a customer and the business. Working as a liaison for the business, an effective service writer brings competence to a customer's experience by coordinating the transaction.

Job duties revolve around the needs of the customer. They develop relationships with customers through successful management of product or service delivery. Their duties can include tracking repairs and their causes, scheduling technicians and processing warranties. Customer profile information is stored in a computer system, which the service writer is responsible for maintaining.

Additional duties of a service writer involve developing cost estimates. When a customer requests a repair, the service writer logs what parts are needed, how much time should be allocated to make the repair and schedules the appropriate technician for the job based on the customer and their repair needs. This information is conveyed to both the customer and the employer of the service writer in a timely fashion.
Requirements:
Education Required: High School Diploma/GED

Required Skills:
As there are portions of the customer profile that need to be entered into a customer system, knowledge of office computer programs, such as Microsoft Office, is a requirement.

Product knowledge and experience are preferred.
Location:
Grand Rapids, MN